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Track Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking link. You can use this link to check the latest delivery updates for your order.

Please note that tracking information may take some time to update after the package has been handed over to the carrier. If your tracking link has not updated yet, we recommend checking again later.

If you cannot find your shipping confirmation email or need help with your order, please contact us at support@some-objects.com with your order number and the email address used at checkout.

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Product Care

Many of our objects are made with natural materials, handmade details, or delicate finishes. To help them stay beautiful for longer, we recommend handling each piece with care and following the general care guidance below. Please note that care instructions may vary by product, and the specific guidance on each product detail page should always take priority.

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General Care

Handle your items gently and avoid dropping, knocking, or placing heavy objects on top of them. Keep products away from excessive moisture, direct heat, and prolonged exposure to strong sunlight, as these may affect color, texture, or finish over time.

For everyday cleaning, use a soft, dry cloth. Avoid harsh chemicals, abrasive cleaners, bleach, or rough scrubbing, as they may damage the surface.

Handmade Items

Small variations in shape, color, texture, or surface detail may occur in handmade or hand-finished pieces. These natural differences are part of the object’s character and are not considered defects.

Please handle handmade items with extra care, as some details may be more delicate than machine-made products.

Ceramic & Decorative Objects

Wipe gently with a soft, dry or slightly damp cloth. Avoid sudden temperature changes, soaking, or using abrasive cleaning tools. Unless clearly stated on the product page, decorative ceramic pieces should not be considered microwave-safe, dishwasher-safe, or food-safe.

Textiles & Soft Goods

For fabric items, we recommend spot cleaning with a mild cleaner when needed. Avoid bleach, harsh detergents, and prolonged direct sunlight. If deeper cleaning is required, professional cleaning is recommended, especially for delicate or textured fabrics.

Wooden & Natural Material Pieces

Keep wooden and natural material items in a dry, well-ventilated area. Avoid soaking, excessive humidity, or placing them near direct heat sources. Wipe with a soft, dry cloth and allow the material to age naturally over time.

Important Note

Care instructions may vary depending on the specific material, finish, and intended use of each product. Please always refer to the product detail page for any item-specific care guidance, as product-specific instructions should take priority over the general guidance above. If you are unsure how to care for a particular piece, feel free to contact us before cleaning or using it.

Return Policy

For full details about returns, refunds, damaged items, incorrect items, and return eligibility, please visit our Shipping & Returns page.

This page includes the most up-to-date information about our return process and any conditions that may apply before starting a request.

View Full Return Policy

Contact Us

If you need any further assistance, please feel free to contact us at support@some-objects.com.

For order-related questions, please include your order number and the email address used at checkout so we can help you more quickly.